Refund Policy
1. General Policy
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Luv International Travel Ltd acts as an intermediary; therefore, all refunds are governed by the supplier’s fare rules and policies.
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Not all bookings are refundable. Certain fares, especially discounted or promotional tickets, may be non-refundable.
2. Flight Refunds
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Refunds for flight tickets depend entirely on the airline’s fare rules.
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In most cases, cancellation fees and administrative charges will apply.
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Some tickets may be partially refundable or non-refundable.
3. Service Charges
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Our service/administration fees are non-refundable once a booking has been confirmed.
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Additional charges may apply for processing cancellations or changes.
4. Processing Time
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Approved refunds may take between 7–28 working days, depending on the airline or supplier.
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In some cases, it may take longer due to supplier processing timelines.
5. No-Show Policy
Failure to travel without prior cancellation (“no-show”) may result in no refund.
6. Package Bookings
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Refunds for holiday packages are subject to the Package Travel Regulations and supplier-specific terms.
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Cancellation charges may increase closer to the departure date.
7. Exceptional Circumstances
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In cases of airline disruption, cancellations, or force majeure, refunds will be processed in line with the supplier’s policies.
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Luv International Travel Ltd is not responsible for delays in refund processing caused by third-party providers.
8. Payment Method
Refunds will be processed back to the original payment method where possible.